WHO ARE WE?

We are “Handceramics” and we process your personal data. This means that we are responsible
for the way we process and protect your data

WHO IS THE PERSON RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controllers of your data are:
Handceramics, a company currently operating in Greece.
Postal address.
E-mail address of the Data Protection Officer: dataprotection@handceramics.gr

Confidentiality & Data Protection

At the online store we consider the protection of the personal data of those who visit our online store to be extremely important. That is why we have taken the necessary steps to comply with all the rules for the protection of personal data worldwide. Please read this Statement carefully before using the services of our website. When you disclose personal data to us or when we collect personal data about you, we always use it in accordance with this Policy. If you do not agree, you should leave our website and not make any use of our services and content.

What is “Personal Data”?

Personal Data is information that identifies you, such as your name, email address, home address, mobile phone number, usernames and shopping habits, user-generated content, financial information and social information. They may also include unique numeric identifiers such as your computer’s IP address and cookies.

Collection & Processing of Personal Data

How do we collect or receive your data?

The online store does not collect your personal data, unless you have provided it for a specific purpose. For example, when you choose to receive our e-mail newsletter, when you create an account, when you contact us, when you make purchases through our online store, when you participate in competitions and if you have given your consent to the processing.

We may also collect them through the use of cookies which we use to analyse the traffic on our website. No further processing, promotion or exchange takes place on this data.

We need the information required for your best shopping experience (prompt delivery of products ordered, secure payment of your order and personalised service based on your needs)

Cookies

Cookies are stored on your computer when you visit and use our website. They are a series of textual information stored by your browser on your device. The information stored in the cookies will then be transmitted to our website. Each cookie is unique to your browser and contains certain anonymous information. We use cookies to improve the experience of our visitors’ use of the website. The functionality of the website will be significantly affected if you disable or refuse to accept the use of cookies. You have a right to disable cookies which you can specify through your browser settings. However, disabling them may prevent you from using certain parts of our website.

Types of cookies

1. Functional

These cookies are necessary for the proper functioning of our online store. They allow you to navigate the Website and enjoy its functions. These cookies remain on your computer for a long period of time (persistent 1 day to 1 year)

Examples.

2. Performance

These cookies are used to measure performance and improve functionality by recording anonymous data about the use of the online store. These cookies remain on your computer during a login (session) but for a long period of time (persistent)

Examples: ga, gat, utm, utma, utmc, zlcmid, atuvs

3. Social media.

With social networking cookies you can log in to your social networks (e.g. Facebook – Twitter – YouTube – Instagram) and share content from our website there. Advertising cookies (third-party) collect information that helps to better personalize ads. These cookies remain on your computer during a connection (session) but for a long period of time (persistent)

Third-party cookies we use on this site

Google Analytics cookies are analytics/performance tracking cookies that allow us to collect anonymous information about how visitors use our website. These cookies tell us how many users visit our website and how visitors navigate through the different parts of our website. It is anonymous information and does not contain any personal data.

The information collected by Google Analytics cookies about our website is transferred to and stored on Google’s servers in accordance with Google’s privacy policy.

In addition, third party social networks (e.g. facebook, instagram etc.) may place cookies on your device if you choose to share material from our website.

From time to time, our websites and apps may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and we are not responsible for those policies.

Please review those policies before submitting any personal information to those sites.

We may also offer you the option to use your login details on social media. If you use this feature, you should be aware that you are sharing your profile information with us, depending on your settings on the relevant social media platform. Please visit the relevant social media platform and check their privacy policy to understand how your personal data is shared and used in this context.

Security of your personal data

Internet traffic between this website and your browser is encrypted and transferred via the HTTPS protocol using SSL (Secure Sockets Layer).

We are committed to keeping your personal data secure as well as online transactions. We contractually require any trusted third party that handles your personal data on our behalf to do exactly the same.

The Secure Sockets Layer (SSL) protocol is the global benchmark today for authenticating websites to users and for encrypting data between users and web servers. An encrypted SSL communication involves a process whereby information sent from a user to a server is encrypted by the sending software and decrypted only by the receiving software, thus protecting the information during transmission. In addition, all information sent using the SSL protocol is also protected by a mechanism that automatically verifies whether the data has been changed during transmission. In this way we are able to encrypt all your personal information, so that third parties cannot interfere with it during its transmission over the Internet. Each time you enter a page where a data or personal information transaction is to be made, a padlock is displayed on your screen, confirming that your transaction is protected.

The online store in no way discloses or makes public the personal data and information of Users. Personal data is used exclusively for the proper execution of transactions. All information is encrypted with absolute security.

Your rights and options

It is important to be able to control your personal data.

You have the right to be informed

You have the right to receive clear, transparent and understandable information about how we use your personal data and about your rights.

You have the right to access

You have the right to access the personal data we hold about you (subject to certain restrictions). We may charge a reasonable fee which takes into account the administrative costs involved in providing this information.

• You have the right to rectification/editing

  You have the right to request the correction of your personal data if it is incorrect or no longer up to date and/or to complete it if it is incomplete.

  You have the right to erasure

  In some cases you have the right to request the erasure of your personal data. Please note that this is not an absolute right, as we may have legal, commercial or tax reasons to retain your personal data.

  You have the right to object to direct marketing, including profiling

  You can unsubscribe or opt-out of receiving direct marketing communications at any time. It is easiest to do so by clicking on the “Unsubscribe” link (“Unsubscribe”) in any email or notification we send you. Otherwise, you can contact us using the contact information listed below. If you wish to opt-out of profiling, please contact us.

  You have the right to withdraw consent for data processing carried out on the basis of consent at any time

  You can withdraw your consent to our processing of your data where that processing is based on your consent. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.

  You have the right to object to processing on the basis of legitimate interests

  You can object to the processing of your data at any time where such processing is based on legitimate interest.

  You have the right to lodge a complaint with a supervisory authority

  You have the right to contact the data protection authority about the data protection practices of https://handceramics.gr/

  You have the right to data portability

  You have the right to move, copy or transfer data from our database to another. This applies only in the case of data that you have provided and the processing is based on a contract or your consent and such processing is carried out by automated means.

  You have the right to restrict processing

  This right means that our processing of your data is subject to restrictions and therefore we may store it but we cannot use or process it further. This applies in limited circumstances listed in the General Data Protection Regulation, namely:

  The accuracy of the personal data is contested by the data subject (i.e. you) for a period of time that allows the data controller to verify the accuracy of the personal data
  The processing is unlawful and the data subject (i.e. you) objects to the erasure of the personal data and instead requests the restriction of their use,
  The data controller (i.e. the online store) no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or maintenance of legal claims
  The data subject (i.e. you) has objected to the processing on the basis of the legitimate interests of the data controller pending verification whether the legitimate grounds put forward by the data controller override those of the data subject.

  * In order to handle your requests, we may require confirmation of your identity.

Contact

To ask us questions or if you wish the online store to change or modify your profile, please contact us by sending an email to info@handceramics.gr